Total Quality Management (TQM)
TQM Main Principles
TQM can be described as a management system used in customer focused organizations to ensure continuous development
Consists of setting up processes and quality standards developing a systematic process to prevent flaws and errors in the product.
- Focus: Processes
- What: Prevention
- When: Throughout process
Before the release, tests are run to determine if the system corresponds to technical requirements and specifications.
- Focus: Product as whole
- What: Verification
- When: Before the release
Diagnostic tests for detecting and solving software errors and flaws.
- Focus: Source code and design
- What: Detection
- When: Along development process and testing stage